To provide accurate pricing and timelines, we require your device specifications, target markets, flavor list, packaging requirements, and expected order quantities. Once we receive this, our team will prepare a full quotation with MOQs, lead times, and sample options within 24–48 hours.

Yes. We provide all major compliance documentation, including MSDS, UN38.3, CE, RoHS, and REACH. For the EU and UK, we support TPD and MHRA requirements. If your market has unique regulations, our compliance team will guide you through the process to ensure your products are market-ready.

Once the golden sample is approved and all components are confirmed, production typically takes 15–35 days depending on order size, number of SKUs, and packaging lead time. We maintain strict SOPs and QC at every stage to ensure consistent quality and timely delivery.

Absolutely. We encourage sampling before production. You’ll receive fully branded product samples, packaging proofs, and compliance files for testing and approval. The golden sample you approve becomes the exact reference for your production batch.

LoVapes ships globally by air, sea, or courier under EXW, FOB, CIF, or DDP terms. All shipments include DG-compliant packaging, insurance, tracking, and export documentation. For new clients, we recommend DDP for a seamless door-to-door experience.

Our support continues after shipment. If any issue arises related to product quality, documentation, or logistics, our after-sales team responds within 24 hours. Each batch is traceable by lot code, allowing us to identify and resolve any concern quickly and professionally.